These Terms and Conditions ("Terms") govern your access to the website, parent portals, and online fee payment services operated by or on behalf of Meridian Preparatory Academy("the School", "we", "us"). By using our digital services, you agree to these Terms. If you do not agree, please discontinue use of the services.
1. Website and portal usage
The School provides this website for general information about programmes, admissions, and school life. Secure areas (such as parent or staff login) are restricted to authorised users. You agree to provide accurate information, keep credentials confidential, and notify us promptly of any suspected unauthorised access. We may suspend or terminate access for conduct that compromises security, violates applicable law, or interferes with other users.
Content on this site is provided in good faith and may change without notice. While we strive for accuracy, we do not warrant that all information is complete or current at every moment; official communications from the School office or governing board shall prevail in case of discrepancy.
2. Admission policies
Admission to Meridian Preparatory Academyis subject to seat availability, age eligibility, and the School's assessment process. Submission of an application does not guarantee admission. Offers, where made, are valid only for the stated academic year unless otherwise extended in writing. Parents or guardians are responsible for disclosing relevant academic, medical, and behavioural information so we can support the student appropriately.
Admission fees, caution deposits, and other charges published in the fee schedule are non-refundable except where required by applicable law or explicitly stated in writing by the School. Misrepresentation of facts may result in withdrawal of an offer or discontinuation of enrolment.
3. Fee payment terms (including online payments)
Tuition and other school fees are billed according to the schedule communicated at the start of each academic year or term. Fees are due on or before the published due dates. Late payment may attract penalties as specified in the fee policy. Continued enrolment is contingent upon settlement of outstanding dues except where a formal payment plan has been approved in writing by the School.
Online fee payments may be processed through our authorised payment partner, Razorpay Software Private Limited ("Razorpay"), or other gateways we may designate. When you initiate a payment, you will be redirected to a secure checkout hosted by the payment provider. The School does not store your full card or net-banking credentials on its own servers; such data is handled by the payment gateway subject to their terms and PCI-DSS requirements.
You authorise us to charge the amount displayed at checkout (including applicable taxes or convenience fees, if any, as disclosed before confirmation). A successful transaction is typically reflected in your fee ledger within one to three business days; in rare cases of reconciliation delays with banks or networks, posting may take longer. You should retain the transaction reference ID and receipt generated by Razorpay or the School system as proof of payment.
4. Refunds, reversals, and failed transactions
If a payment is duplicated, charged in error, or fails after money is debited from your account, you must notify us at [email protected] with the transaction reference within seven (7) days of the debit. We will work with Razorpay and your bank to investigate. Approved refunds for erroneous or duplicate charges will be credited to the original payment method where technically feasible, or by bank transfer, within timelines governed by Razorpay and banking regulations (often seven to fourteen business days after approval).
Routine fee payments for ongoing enrolment are generally not refundable once allocated to a term or service, except as required by law or at the sole discretion of the School in documented hardship cases. Withdrawal or transfer of a student is governed by the withdrawal policy and notice periods in the parent handbook; any fee adjustments will follow that policy.
Chargebacks initiated with your card issuer without first contacting the School may result in suspension of portal access until the matter is resolved. We reserve the right to recover reasonable administrative costs associated with invalid disputes.
5. Code of conduct
Parents, guardians, students, and visitors are expected to interact with staff and one another respectfully and in accordance with the School's discipline and anti-bullying policies. Harassment, threats, recording of confidential conversations without consent where prohibited, or misuse of school communication channels may lead to disciplinary action, including restriction from campus or digital platforms.
6. Limitation of liability
To the fullest extent permitted by law, the School shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or online payments, including service interruptions caused by third-party providers, banks, or internet connectivity. Our aggregate liability for any claim relating to these Terms shall not exceed the amount of the specific fee payment in dispute.
7. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date will be revised accordingly. Continued use of the services after changes constitutes acceptance. Material changes affecting fee or refund terms will, where appropriate, be communicated through official channels (email, portal notice, or handbook addendum).
8. Contact
For questions about these Terms, contact the School office at [email protected] or +91 80 4122 8800.